The Analysis Of Issues In The Collection And Utilization Of Zakat, Infaq, And Sadaqah (Zis): A Case Study Of Bazis Province Dki Jakarta

Abstract

BAZIS DKI is one of the largest zakat, infaq, and sadaqah (ZIS) fund collectors in Indonesia, with its utilization sector focusing on charitable programs involving a large number of beneficiaries. However, there remains a considerable amount of untapped zakat potential, and the utilization programs still show a lack of productive or empowerment-based activities. This study aims to identify problems and propose solutions in the collection and utilization of ZIS funds using the Analytic Network Process (ANP) method. The findings indicate that the main prioritized problem is low public awareness in paying zakat, while the top priority solution is educating the public about the obligation of zakat. Furthermore, respondents highlighted three main problems: low public awareness, lack of donor trust in institutions, and insufficient quantity and quality of zakat management (amil) human resources. The prioritized solutions correspondingly include public education on zakat obligations, enhancement of research and development, and certification of amil human resource quality.