Mental Workload Analysis Using the NASA-TLX Method at Institute X

Abstract

This study aims to analyze the level of mental workload experienced by lecturers and educational staff at the X Islamic Institute and the influencing factors. The method used is NASA TLX which includes six workload dimensions: mental demand, physical demand, temporal demand, performance, effort, and frustration. The results showed that the average mental workload score for lecturers was 67.42 and for educational staff was 74.15, both in the high category. Contributing factors include multiple work targets, difficulty in external coordination, lack of superior direction, and poor personal problem solving. This study provides recommendations for better workload management to improve productivity.